05 Dec 2024 09:02 PM
I want to speak with someone in relation to a reception issue I am having with my plus HD box.
05 Dec 2024 09:06 PM
Posted by a Superuser, not a Sky employee. Find out more@MarkDaly As Sky no longer support Sky+HD boxes you will either need to arraneg your own installer to check your dish or upgrade to Sky Q
They won't come out for Sky+HD box issues.
05 Dec 2024 09:07 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat sort of reception issue? You can always call Sky, but their first response will be Sky+ is obsolete and you need to upgrade.
05 Dec 2024 09:28 PM
I cannot find the contact number for Sky. Does anyone know the contact number?
05 Dec 2024 09:34 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can find the number via the 'need more help' link here: https://www.sky.com/help/home
05 Dec 2024 09:51 PM
Posted by a Superuser, not a Sky employee. Find out more
As you seem to be pursuing calling SKY then I think you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q
As they are only likely to sugesst you upgrade to SKY Q (or Glass/Strea,=m)
06 Dec 2024 12:17 PM
Mine still works fine just started the other day with signal issues now I can't watch anything and I've had sky + for 9 years
06 Dec 2024 12:20 PM
Posted by a Superuser, not a Sky employee. Find out more
@Maria104 wrote:
Mine still works fine just started the other day with signal issues now I can't watch anything and I've had sky + for 9 years
"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
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