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Discussion topic: Re: TV or Sky HD Box issue

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This message was authored by: DaiBarry1927

Message posted on ‎21 Mar 2024 11:34 AM

Re: TV or Sky HD Box issue

Changed my engineers appointment Last week Now today When I switched my box on I am getting the message This viewing card is not authorised I have rang into the bot and followed their instructions Yet it doesn't work 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎21 Mar 2024 11:43 AM

Re: TV or Sky HD Box issue

Posted by a Superuser, not a Sky employee. Find out more
@DaiBarry1927 wrote:

Changed my engineers appointment Last week 

Can you elaborate? It may have a bearing on the Viewing Card issue. What was the appointment for?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Mar 2024 11:56 AM

Re: TV or Sky HD Box issue

Posted by a Superuser, not a Sky employee. Find out more

@DaiBarry1927 

You've posted on the Sky+ board. Sky no longer support Sky+ or Sky+HD issues so unless you have Sky Protect cover through Domestic and General Insurance I don't think Sky would be sending an engineer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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