Programme freezes during replay

[Chasn]

My Sky+ box (about 8 months old) occasionally freezes during playing a recording. Brief rewind solves the problem but this problem is happening more often with time. I am beginning to suspect the hard drive is starting to fail. Can I get a replacement Sky+ box?

[Mark39]

The last Sky+ boxes were built in 2015/2016. You may be right about the hard diskl. Sky no longer provide replacement Sky+ boxes, but you can buy your own used box from the likes of ebay. DRX890 and DRX895 models are the most recent albeit still 8 or 9 years old.

[Annie+UK]

Please Note: Sky+ is now a legacy service that Sky are winding down

The last Sky+ box was manufactured in 2015, so when you say your box is 8 months old I think you mean you have had it for 8 months 🙂

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

[Exiled-in-HH]

@Chasn Was the box sold to as new it was not😉