Discussion topic: Problems with chanel 512
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Message posted on 06 Jun 2024 09:24 PM
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Problems with chanel 512
Hi I'm having trouble with chanel 512 GB NEWS. One minuet it's on and the next a no signal message comes up. It's just with this one chanel. Anyone any ideas, thanks
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Message posted on 06 Jun 2024 09:27 PM - last edited: 06 Jun 2024 09:37 PM
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Re: Problems with chanel 512
"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
Message posted on 07 Jun 2024 05:49 AM
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Re: Problems with chanel 512
Fairly recently GB News and a few others moved to a different transponder that has a wider footprint which may result in a misaligned dish losing the channel. There are a few posts on the Sky Q board reporting similar.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 07 Jun 2024 08:34 AM
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Re: Problems with chanel 512
https://helpforum.sky.com/t5/Sky/Loss-of-channel-512-GB-news/m-p/4474741#M144234
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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