06 Jun 2024 09:24 PM
Hi I'm having trouble with chanel 512 GB NEWS. One minuet it's on and the next a no signal message comes up. It's just with this one chanel. Anyone any ideas, thanks
06 Jun 2024 09:27 PM - last edited: 06 Jun 2024 09:37 PM
Posted by a Superuser, not a Sky employee. Find out more"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
07 Jun 2024 05:49 AM
Posted by a Superuser, not a Sky employee. Find out moreFairly recently GB News and a few others moved to a different transponder that has a wider footprint which may result in a misaligned dish losing the channel. There are a few posts on the Sky Q board reporting similar.
07 Jun 2024 08:34 AM
Posted by a Superuser, not a Sky employee. Find out more
https://helpforum.sky.com/t5/Sky/Loss-of-channel-512-GB-news/m-p/4474741#M144234
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