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Discussion topic: Problems with catch up and downloads with Sky +

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This message was authored by Oddie2004 This message was authored by: Oddie2004

Problems with catch up and downloads with Sky +

Good Morning.

 

Trying to download Sky Cinema Premiere this morning and is taking ages and also unable to use catch up.Tells me to connect to broadband but there is no issue.Is this weather related or another upgrade that nobody knows anything about.Am trying a planner rebuild and if that does not work will reboot my Box and router but seems to be more of an issue with sky itself for a change which they deny knowing anything about.Any help appreciated.


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Oddie2004
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This message was authored by Oddie2004 This message was authored by: Oddie2004 Answer

Re: Problems with catch up and downloads with Sky +

Fixed it with a planner rebuild.Thanks

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Problems with catch up and downloads with Sky +

Posted by a Superuser, not a Sky employee. Find out more

FYI, a Planner Rebuild will reboot your box also during the procedure

 

If you are using WiFi I find that Ethernet is much more reliable if you can take the time to route the wire

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
Oddie2004
Topic Author
This message was authored by Oddie2004 This message was authored by: Oddie2004 Answer

Re: Problems with catch up and downloads with Sky +

Fixed it with a planner rebuild.Thanks

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