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Discussion topic: Problem with viewing card pairing

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Avatar for Wendyc1
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This message was authored by: Wendyc1

Message posted on ‎08 Jun 2025 06:44 PM

Problem with viewing card pairing

Hi

a few days ago my Sky Hd card has come up with an error message saying it is not paired and asking me to pair it. I have tried to do this online but cannot get it to work.

many thanks

Wendy carpenter

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎08 Jun 2025 06:52 PM

Re: Problem with viewing card pairing

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install
I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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