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Discussion topic: Problem with sky viewing catd/tv

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Caroline+Carroll
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Problem with sky viewing catd/tv

‎08 Jan 2025 01:25 PM

Turned on TV this morning message saying problem with sky viewing card please check and insert correctly done this worked went to change channel and lost everything message repeating itself the chip in card looks like it has been damaged 

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Mark39
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Re: Problem with sky viewing catd/tv

‎08 Jan 2025 01:43 PM

Posted by a Superuser, not a Sky employee. Find out more

If the Card has a brown mark around the gold chip, it's normal. Give the Card a wipe with a dry cloth and reinsert it. If the message persists, you'll need to give Sky a call, I'm afraid.

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