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Discussion topic: Problem with sky viewing catd/tv
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This message was authored by: Caroline+Carroll
Message posted on 08 Jan 2025 01:25 PM
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Problem with sky viewing catd/tv
Turned on TV this morning message saying problem with sky viewing card please check and insert correctly done this worked went to change channel and lost everything message repeating itself the chip in card looks like it has been damaged
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Jan 2025 01:43 PM
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Re: Problem with sky viewing catd/tv
If the Card has a brown mark around the gold chip, it's normal. Give the Card a wipe with a dry cloth and reinsert it. If the message persists, you'll need to give Sky a call, I'm afraid.
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