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Discussion topic: Problem with Sky + hd hard disk drive

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Avatar for KarenT70
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This message was authored by: KarenT70

Message posted on ‎20 Jul 2026 02:24 PM

Problem with Sky + hd hard disk drive

I have a message stating I have a problem with my sky+hd hard disk drive recordings on demand and other services are not available

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎20 Jul 2026 02:30 PM

Re: Problem with Sky + hd hard disk drive

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

 

See question Q02 in my Sky Plus F⋅A⋅Q

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎20 Jul 2026 02:38 PM

Re: Problem with Sky + hd hard disk drive

Posted by a Superuser, not a Sky employee. Find out more

@KarenT70 just follow the step by step instructions in the FAQ  posted by @Annie+UK .

 

If you speak to Sky, they're ikely to tell you your Sky box is out of date and you'll have to upgrade to Sky Q or Sky Stream.

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