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Discussion topic: Please send engineer

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Avatar for Lilygreen
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This message was authored by: Lilygreen

Message posted on ‎02 Jan 2024 08:21 PM

Please send engineer

Sky not bern working fir weks

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎02 Jan 2024 08:23 PM - last edited: ‎02 Jan 2024 08:34 PM

Re: Please send engineer

Posted by a Superuser, not a Sky employee. Find out more
@Lilygreen wrote:

Sky not bern working fir weks

Unless you already have Sky protect insurace then Sky no longer send engineers out for Sky+ and earlier systems

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Message posted on ‎02 Jan 2024 08:31 PM

Re: Please send engineer

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@Lilygreen 

If you have an issue with your sky+ / HD system and you call Sky they won't send an engineer (if one is required). They will advise you to upgrade to Sky Q or change to Glass or Stream which they continue to support. Sky withdrew support for your system a few months ago. 

If you post on here what the issue is someone can perhaps offer some help. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Exiled-in-HH
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This message was authored by: Exiled-in-HH

Message posted on ‎04 Jan 2024 07:08 AM

Re: Please send engineer

@Lilygreen have you phoned and reported the issue to Sky?

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