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Discussion topic: Playback of recordings stops with no error messages

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This message was authored by RRover This message was authored by: RRover

Playback of recordings stops with no error messages

When trying to watch some of my recorded programs the picture will lock up and I have to restart it from a time at least 1 minute in front of the point where it stopped. This problem will repeat itself frequently during playback, but if I switch to a different recording to playback there may be no issues.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Playback of recordings stops with no error messages

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by caesarome This message was authored by: caesarome

Re: Playback of recordings stops with no error messages

Posted by a Superuser, not a Sky employee. Find out more

Try a planner rebuild:


Press Services on your remote

Select Help

Select Sky+ Rebuild


This should take no longer than 10 minutes, don't do it if you are recording or due to start recording something.

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