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Discussion topic: Planner does not show alternative programmes

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This message was authored by Chiliman This message was authored by: Chiliman

Planner does not show alternative programmes

When trying to record a new programme I find I can't,  due to two others also waiting to be recorded.  I used to have a message come up telling me of alternative times and channels that I can go to instead to record the new one.  Now all I get is a message telling me there are no alternatives available every time.  Is there a fix for this problem please?

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This message was authored by caesarome This message was authored by: caesarome

Re: Planner does not show alternative programmes

Posted by a Superuser, not a Sky employee. Find out more

@Chiliman wrote:

 Is there a fix for this problem please?


You could try installing the Sky+ app on a mobile device as it's clash managment is pretty good I find.

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Chiliman
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This message was authored by Chiliman This message was authored by: Chiliman

Re: Planner does not show alternative programmes

I did a Planner rebuild and while it didn't work immediately, after a few hours the functionality returned.  So, problem solved, thanks for looking.

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