Not receiving satellite signal on majority of channels, can get some channels

[SusanP2]

Not receiving satellite signal on majority of channels, can only get about 13 channels.

[Daniel0210]

@SusanP2 

Almost certainly a dish misalignment. Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense to check it (or upgrade to Sky Q or change to Glass / Stream).