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Discussion topic: Not getting paid channels

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This message was authored by: Neilbin

Message posted on ‎25 Sep 2023 06:35 PM

Not getting paid channels

I'm not getting paid channels on my sky + box. Am getting non paid ok.

 

Get a message about hitting gcred butto  to upgrade. 

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎25 Sep 2023 07:02 PM

Re: Not getting paid channels

Posted by a Superuser, not a Sky employee. Find out more

I have escalated your post to the Community Messaging Team

This link explains the escalation process

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: Addie15

Message posted on ‎26 Sep 2023 10:25 AM

Re: Not getting paid channels

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to Neilbin.

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This message was authored by: Lisa-P1987

Message posted on ‎28 Sep 2023 11:12 AM

Re: Not getting paid channels

Posted by a Sky employee

We are still looking to help you @Neilbin . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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