No signal

[Col44]

Tuesday was the last time I saw the TV it said there was no signal at present but it did not stop me to see the planner as I had recorded a few channels that day I called it up but the next day it was same . I switched it TV off tried to restart the box but this time I cannot even go to the planner. I tried rebooting the Sky Box but sadly no joy, please help me fix this problem as the communal Ariel for the other tenants are working except mine.

[Daniel0210]

@Col44 

No signal or no satellite signal? They are different. 

edit: typo

[Annie+UK]

No Signal or No Satellite Signal?

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[Mark39]

@Col44 the most likely cause is a fault with the communal system. It's possible for just one connection to the communal system to develop a fault, or it may be an issue with the cables from the communal system to your flat. For that, you will need to speak to your landlord or the managing agent.