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Discussion topic: No signal

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This message was authored by: Richard269

No signal

I have an error code 25 and some channels are showing this and no signal

 

I have tried to reboot but with no success

 

the weather is fine

 

the dish hasn't moved

 

i am getting all channels on my sky go app

 

help 

 

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This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

Almost certainly a slight misalignment of your dish. It's impossible to detect a slight movement at a glance. Unfortunately Sky no longer provide engineer support for + equipment unless you have Sky Protect so you would need to engage a local satellite engineer to take a look. 

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