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This message was authored by: Knawer

No signal

No signal on selected sports channels. 


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This message was authored by: Annie+UK Answer

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

No Signal or No Satellite Signal?

 

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

 

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

 

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

 

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)

 

  • The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
  • The Tuners in the sky box
  • The input sockets on the Sky box
  • The plugs on the cables
  • The cables themselves
  • The Sockets on the dishes LNB
  • The dishes LNB has gone faulty for the connections the box is using
  • You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass and/or Sky Stream

 

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Glass and/.or Sky Stream (self-install, no engineer required)

 

Further help: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus

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This message was authored by: Annie+UK Answer

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

No Signal or No Satellite Signal?

 

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

 

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

 

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

 

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)

 

  • The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
  • The Tuners in the sky box
  • The input sockets on the Sky box
  • The plugs on the cables
  • The cables themselves
  • The Sockets on the dishes LNB
  • The dishes LNB has gone faulty for the connections the box is using
  • You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass and/or Sky Stream

 

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Glass and/.or Sky Stream (self-install, no engineer required)

 

Further help: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus

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This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Knawer I assume you mean no satellite signal. Try turning off your Sky box at the plug for 4 minutes. Ifmthat doesn't help, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

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This message was authored by: Knawer

Re: No signal

Thank you,  Hoping to avoid losing recordings from 2TB box, collected over many years. Any way to save these?

This message was authored by: Annie+UK

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

The only way to save stuff  is to record them to VHS, DVD, etc...

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
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