No signal on slightly warm days, from one source

[ManicMan]

for quite a while, in the summer on some hotter days, Alot of Channels come up on satalight signal, BUT some of these challenges can be access via other channel numbers (for example, the 80X alternatives for things like BBC, ITV etc.)

I'm pretty sure the disc just needs a bit of re-aligning. It's been like this since we had some scaffolding doing some work on the house. (to long ago to try to get some money to cover anything).

I don't have Sky protect, and I'm trying to look into the price and how to book an engineer visit but the 'virtual assistant' isn't much use on this, and apart from this forum, it's all saying you MUST phone them. I don't do telephoning for various reasons. Any one know what the price would be or how I would go about contacting for a booking? I don't like it when places love to make it as hard as possible to contact them.

[Annie+UK]

Sky call-out fee is £65 but you can use any company to fix your issue

[ManicMan]

.. mm.. £66 is a pretty up there for the job..

I'll see about someone else ^_^ thanks

[Mark39]

It might be a dish alignment problem, but the LNB may be suspect too, if you lose channels when it's warm and they recover when it has cooled down a bit. 

Compared with the callout charge for other domestic equipment I'd say £65 for a Sky engineer is pretty reasonable, especially when it includes any parts required, there's no extra charge regardless of how long the job takes and gives a 3 months guarantee.

[ManicMan]

seams lie the problem is a nearby tree having grown a bit too tall, so the dish is getting a signal, but as it only appers to be from SOME sources (BBC1 is okay, ITV isn't, but 803 for ITV from what i guess is another signal source is fine) that the tree is blocking some bits.. so either getting the dish relocated or triming the top of the tree... it's not techinally a neigbhour but someone living in the next road, so might have to pop around to ask them, though i've been recomended to swap the skyplus box for a freesat but .. i don't really see that as an option.

[TimmyBGood]

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@ManicMan wrote:

hough i've been recomended to swap the skyplus box for a freesat but .. i don't really see that as an option.

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Freesat uses the same satellite cluster as Sky: if the tree is interfering with Sky signal then Freesat can be no better.

[ManicMan]

that's one thing i expected. wonder if i can find out which satalight does the channels which work, and which the ones that don't....

[TimmyBGood]

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@ManicMan wrote:

wonder if i can find out which satalight does the channels which work, and which the ones that don't....

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There's a channel list for each satellite on its Wikipedia page, but as you'll see, many are duplicated.

Astra 2E

Astra 2F

Astra 2G

[ManicMan]

ah, thanks.. interesting it seams 2E is the one I don't get, though I know i can pick up SOME of the channels with alternative numbers (for ITV, instead of 103, 803 is fine).. interesting..