Discussion topic: No satellite signal
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Message posted on 03 May 2025 06:09 PM
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No satellite signal
I have a message saying I have no satellite. Signal but my dish and cables are fine
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Message posted on 03 May 2025 06:18 PM
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Re: No satellite signal
Apparently not.
Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace it.
If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65 towards arranging one themselves.
The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 03 May 2025 06:40 PM
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Re: No satellite signal
@Gary221 to be honest, it would be difficult to see from a glance whether or not your dish has moved slightly. You need a technician with specialist equipment to check and adjust it for you.
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