22 Dec 2024 01:57 PM
Need sky signal have no satellite signal
22 Dec 2024 02:11 PM
Posted by a Superuser, not a Sky employee. Find out moreAlmost certainly a dish misalignment. Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense to check it (or upgrade to Sky Q or change to Glass / Stream).
22 Dec 2024 02:13 PM
Posted by a Superuser, not a Sky employee. Find out moreTurn your Sky box off at the plug for at least 4 minutes, and while it's off check that the dish connections at the rear of the box are still secure. If the problem persists you'll need to engage a local satellite engineer to take a look for you, as Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect.
Or now might be a good time to consider upgrading to Sky Q.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 100 minutes
New Discussion