Discussion topic: No satellite signal
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Message posted on 22 Dec 2024 01:57 PM
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No satellite signal
Need sky signal have no satellite signal
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Message posted on 22 Dec 2024 02:11 PM
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Re: No satellite signal
Almost certainly a dish misalignment. Although Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense to check it (or upgrade to Sky Q or change to Glass / Stream).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 22 Dec 2024 02:13 PM
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Re: No satellite signal
Turn your Sky box off at the plug for at least 4 minutes, and while it's off check that the dish connections at the rear of the box are still secure. If the problem persists you'll need to engage a local satellite engineer to take a look for you, as Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect.
Or now might be a good time to consider upgrading to Sky Q.
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