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Discussion topic: No satellite signal from my sky + box

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This message was authored by: Kem2

No satellite signal from my sky + box

I have been unable to get any signal from my sky + box. I have disconnected and reconnected all cables but still not working. I have switched my sky box off and on multiple times, still not working. I have also completely switched it off from the mains and have alos removed and reinserted my viewing card, still not working, still getting the no satellite signal message.

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This message was authored by: Daniel0210

Re: No satellite signal from my sky + box

Posted by a Superuser, not a Sky employee. Find out more

@Kem2 

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

 

You'll need to employ a local satellite engineer at your own expense to check/realign/repair/replace the dish/LNB if that's the problem.

 

If you have Sky Protect cover through Domestic and General Insurance you can call them but a previous post on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.

 

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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