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Discussion topic: No itv recorded

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This message was authored by: lewlsand+Diana

No itv recorded

My sky+ is not recording itv is this a general problem

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This message was authored by: Annie+UK

Re: No itv recorded

Posted by a Superuser, not a Sky employee. Find out more

I've not seen any other reports of an issue

 

Can you give more details

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: lewlsand+Diana

Re: No itv recorded

Had a series link for a programme on itv has not recorded so deleted link and tried again to record still not recording. Recorded sky sport fine this afternoon and also bbc1 before

This message was authored by: Annie+UK

Re: No itv recorded

Posted by a Superuser, not a Sky employee. Find out more

Sounds like a TV Guide meta data issue

 

First try rebooting your Sky box then trying again

 

and/or

 

Try emailing viewerR@sky.uk (Viewer Relations Team)

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: lewlsand+Diana

Re: No itv recorded

Strange thing although not recorded it has scheduled next weeks programme

This message was authored by: Annie+UK

Re: No itv recorded

Posted by a Superuser, not a Sky employee. Find out more

Yep its pointing to the TV Guide data being wrong, the guide data is an ITV issue, that's why I suggest emailing VR

 

Can you not download the missing programme via On Demand?

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: lewlsand+Diana

Re: No itv recorded

Thank you now this is strange I went to watch a programme recorded last night and there was the programme o was trying to record today. Cannot figure what is happening 

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