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Discussion topic: No audio on some recordings

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This message was authored by R+M+H This message was authored by: R+M+H

No audio on some recordings

Setup:

 

Sky+ HD, connected via HDMI to Samsung Q90 with audio via HDMI from Q90 to soundbar.

 

Audio works fine from Sky box playing live TV

Audio works fine from a Channel 4 recording

Audio doesn't work from a Sky Witness HD recording

Audio also now doesn't work from a Sky Witness HD recording that we've watched previously without changing anything.

 

Any thoughts?


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R+M+H
Topic Author
This message was authored by R+M+H This message was authored by: R+M+H Answer

Re: No audio on some recordings

After leaving it 24 hours, it fixed itself. 

I hate intermittent faults. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: No audio on some recordings

Posted by a Superuser, not a Sky employee. Find out more

Does your soundbar support Dolby Digital? If not, check that your Sky box sound setting is 'normal' not DolbyD.

R+M+H
Topic Author
This message was authored by R+M+H This message was authored by: R+M+H

Re: No audio on some recordings

Was working, no changes, now doesn't. Checked episodes we've previously watched with no issues and they have no sound too. 

Tried changing sound to normal from Dolby / no difference. Rebooted, no difference.

R+M+H
Topic Author
This message was authored by R+M+H This message was authored by: R+M+H Answer

Re: No audio on some recordings

After leaving it 24 hours, it fixed itself. 

I hate intermittent faults. 

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