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Discussion topic: No Signal

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This message was authored by AnLo This message was authored by: AnLo

No Signal

My Sky+ box has recently started generating a "No Signal" message. I managed to resolve this by resetting the box, only for it to reoccur a day or couple of days later. This has happened a few times. Does anybody know what could be wrong?

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This message was authored by oldfella This message was authored by: oldfella

Re: No Signal

Posted by a Superuser, not a Sky employee. Find out more

@AnLo wrote:

My Sky+ box has recently started generating a "No Signal" message. I managed to resolve this by resetting the box, only for it to reoccur a day or couple of days later. This has happened a few times. Does anybody know what could be wrong?


Hi @AnLo 

Do you have Sky+ or Sky Q 

This message was authored by Mark39 This message was authored by: Mark39

Re: No Signal

Posted by a Superuser, not a Sky employee. Find out more

I'm assuming that's no satellite signal. There could be several reasons,  including a failing LNB and slight dish misalignment.  Your best option is to book an engineer who will be able to pinpoint the fault. 

AnLo
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This message was authored by AnLo This message was authored by: AnLo

Re: No Signal

Sky+ - may have posted in the wrong forum.

This message was authored by Mark39 This message was authored by: Mark39

Re: No Signal

Posted by a Superuser, not a Sky employee. Find out more

@AnLo I've joined your separate posts together - see my reply to your original post.

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