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Discussion topic: No Satellitte signal

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This message was authored by JulieMurphy1 This message was authored by: JulieMurphy1

No Satellitte signal

No Satellitte signal since the storms Friday, I've checked connection wires at back, switched off at mains, switched on again, nothing, checked dish which is just above ground all looks well ??


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: No Satellitte signal

Posted by a Superuser, not a Sky employee. Find out more

@JulieMurphy1 

This dish might have moved slightly in the winds so if you are a Sky+ customer (where you have posted on here) you will need to find a local company to come out and look into this for you. If you do happen to have Sky Q then you can call Sky although beware that since the storms Sky are likely to be very busy with other similar issues being reported so there could be a delay on coming out to you.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: No Satellitte signal

Posted by a Superuser, not a Sky employee. Find out more

@JulieMurphy1 

This dish might have moved slightly in the winds so if you are a Sky+ customer (where you have posted on here) you will need to find a local company to come out and look into this for you. If you do happen to have Sky Q then you can call Sky although beware that since the storms Sky are likely to be very busy with other similar issues being reported so there could be a delay on coming out to you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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