No Satellite signal

[Styx1285]

Signal strength shows nothing as well as signal quality. Have done the suggested avenues of enquiry 

[Daniel0210 · Accepted solution]

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@Styx1285 wrote:

Have done the suggested avenues of enquiry 

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@Styx1285 

Your thread title says no satellite signal… I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to; check / realign / repair / replace the dish, perhaps repair or replace the LNB if that's the problem, or check the cables for water ingress.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previously posted on here that they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream. If you upgrade to Sky Q any dish, LNB or cable issues would be sorted out f.o.c as part of the process.

[caesarome]

As Sky doesn't support Sky+ setups you will have to find a loacl company to come out and help you with this.

[Mark39]

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@Styx1285 wrote:

Signal strength shows nothing as well as signal quality. Have done the suggested avenues of enquiry 

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@Styx1285 does that include checking that the dish cables are still securely connected to the sockets at the back of your Sky box? Turn the box off at the plug before making any adjustments.