No Satellite Signal on Sky Box HD

[Bigyin2511]

Hi there,

My Sky plus box has stopped working.I have rebooted the box and checked connections but still no signal.Is there anything else I can try.

Martin

[Daniel0210]

@Bigyin2511 

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where your post now sits). 

You'll need to employ a local satellite engineer at your own expense to;

• check / realign / repair / replace the dish,
• repair or replace the LNB if that's the problem
• check the cables for water ingress

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previous posted on here stated they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.