Need a new satellite

[Ryan193]

The tv is loosing signal ever few hours and takes a while to come back on

i believe the box is outdated and possibly the satellite needs changing 

[Daniel0210]

@Ryan193 

The actual satellite is too high to reach. I'm sure someone can tell you how far away it actually is. 

I presume you mean the dish. I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to;

• check / realign / repair / replace the dish,
• repair or replace the LNB if that's the problem
• check the cables for water ingress. 

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previous posted on here stated they wouldn't send an engineer - but they did offer the customer £ 65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

[GD1]

@Daniel0210  About 35,786 km (22,236 mi)

[Daniel0210]

@GD1 

Thanks 📡