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Discussion topic: New TV cannot connect to broadband
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This message was authored by: Whisperscat
Message posted on 03 Mar 2023 09:38 PM
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New TV cannot connect to broadband
I have a different TV and I have lost my Internet connection. I have been to settings, network but have no option to connect it again. It says connection to broadband fail, connection to on demand fail.
Any advice please
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Mar 2023 09:41 PM
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Re: New TV cannot connect to broadband
Turn both your Sky box and your broadband router off at the plug. Wait 30 seconds before turning your router back on and another 4 minutes before turning your Sky box on. Then see if it connects.
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