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Discussion topic: New Installation

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Avatar for WendyW1
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This message was authored by: WendyW1

Message posted on ‎07 Nov 2025 09:24 PM

New Installation

Hi we have moved into a brand new house and need Sky installed ... how do I Proceed please ??

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎07 Nov 2025 09:28 PM

Re: New Installation

Posted by a Superuser, not a Sky employee. Find out more

Are you new to Sky? Or an existing subscriber?

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎07 Nov 2025 09:29 PM

Re: New Installation

Posted by a Superuser, not a Sky employee. Find out more

@WendyW1  If you have Sky+ HD sky won't install it for you and will likely want you to move to Sky Q or stream.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎08 Nov 2025 07:58 AM

Re: New Installation

Posted by a Superuser, not a Sky employee. Find out more

@WendyW1 

 

If you wish to retain Sky+ HD then you could choose to employ (and pay) a local independent installer.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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