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Discussion topic: New Card Linked to Wrong Old Card

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This message was authored by James1964 This message was authored by: James1964

New Card Linked to Wrong Old Card

Hi, I recently received a new viewing main card from Sky but it was linked to a card that became inactive when I cancelled Sky Multiroom. I cannot receive any of my package channels with this card. I need this card to be linked to my main viewing card so I can replace it (chip almost burned through). PLease help!

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: New Card Linked to Wrong Old Card

Posted by a Superuser, not a Sky employee. Find out more

Phone Sky

 

Use the following link for contacting Sky: CONTACT

 

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

 

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: New Card Linked to Wrong Old Card

Only Sky can address your issue ... you will have to phone Sky to resolve the issue😉

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