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Discussion topic: Need new card

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Avatar for PRAYING
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This message was authored by: PRAYING

Message posted on ‎16 Jul 2023 03:05 PM

Need new card

Hi was looking to get a new card but don't know how to as my old one looks as the chip in card looks like it burned out 

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎16 Jul 2023 03:09 PM

Re: Need new card

Posted by a Superuser, not a Sky employee. Find out more

The brown staining isn't a result of burning. It's just discolouration of the adhesive that joins the two halves of the card together, and is quite normal. What  problem are you having with your Card? Any error message?

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This message was authored by: GD1

Message posted on ‎16 Jul 2023 03:09 PM

Re: Need new card

Posted by a Superuser, not a Sky employee. Find out more

@PRAYING  Unless the card has stopped working Sky won't just send you a new one.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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