Need an engineer

[Cumbrianred]

How do i get sky to send out an engineer 

[caesarome]

@Cumbrianred 

If it is for a Sky+ box issue (where you have posted) then you will have to get a local company as Sky does not maintain Sky+ boxes anymore. If it is for a Sky Q issue then let us know what the issue is and we can advise you.

[Daniel0210]

@Cumbrianred 

You have posted in the Sky+ board. Do you have Sky+ / Sky+HD?

Sky no longer support Sky+ and Sky+HD. Depending what the issue is you'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish if it's a dish issue.

If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

[Cumbrianred]

Just need an engineer to replace the cable 

[caesarome]

@Cumbrianred 

More details are required, what cable and what box - Sky+ or Sky Q ?

[Daniel0210]

@Cumbrianred 

As stated, Sky won't send one if you have Sky+. You'll need to source one locally at your own expense.

If you have Sky Q call Sky to arrange one.