This discussion topic has been answered Discussion topic: Need a rew remote control
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Message posted on 15 Apr 2024 04:00 PM
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Sky + remote control is faulty. I changed the batteries, followed all the help links and nothing. I want a nre remote control or an engineer asap to fix it
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Message posted on 15 Apr 2024 08:24 PM
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@Automaticlesson wrote:
Sky + remote control is faulty. I changed the batteries, followed all the help links and nothing. I want a nre remote control or an engineer asap to fix it
@Automaticlesson If you have Sky+ then if your remote has broken you will have to source a new fremote yourself as all Sky + equipment is owned by the customer so it is down to the customer to replace it add unto what others have said where Sky also no longer supports Sky+ so unless you have Sky protect you will not get an engineer either
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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Message posted on 15 Apr 2024 04:39 PM - last edited: 15 Apr 2024 04:42 PM
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Re: Need a rew remote control
You can request a replacement at the following link: Streaming TV replacement remote
One thing that might get your remote working is to try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).
If you are lucky enough to have one available you can use a Sky Q remote while you wait for a replacement.
EDIT - I have just realised you have mentioned a Sky + remote. You have posted on the Sky Stream forum and I have answered accordingly.
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
Message posted on 15 Apr 2024 06:55 PM
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Re: Need a rew remote control
If you are really referring to Sky +, i would think you are out of luck getting a replacement from Sky as Sky + went out of support a while ago, so you would need to source your own replacement remote from the likes of Amazon i would suggest.
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Message posted on 15 Apr 2024 08:24 PM
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@Automaticlesson wrote:
Sky + remote control is faulty. I changed the batteries, followed all the help links and nothing. I want a nre remote control or an engineer asap to fix it
@Automaticlesson If you have Sky+ then if your remote has broken you will have to source a new fremote yourself as all Sky + equipment is owned by the customer so it is down to the customer to replace it add unto what others have said where Sky also no longer supports Sky+ so unless you have Sky protect you will not get an engineer either
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 17 Apr 2024 11:21 AM
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Re: Need a rew remote control
@Automaticlesson wrote:
Sky + remote control is faulty. I changed the batteries, followed all the help links and nothing. I want a nre remote control or an engineer asap to fix it
Sky won't send an engineer. You can buy a replacement Sky+ remote online, or a local hardware store, or probably even from your local supermarket.
Message posted on 17 Apr 2024 01:23 PM
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Re: Need a rew remote control
I bought one from Amazon a couple of years ago, they still sell them, they are £21.99 at the moment though. eBay probably have them also
Message posted on 17 Apr 2024 01:25 PM
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Re: Need a rew remote control
You can sometimes bring a remote back from the dead by cleaning the internals, see Q26 in my Sky Plus FAQ
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