Myall

[Petemyall]

Sky keeps freezing and makes a funny loud noise. Have noticed that when this happens, Wi-Fi isn't working properly either. It used to only happen every now and again but is happening every 10-15 mins now which is really frustrating! The only way to stop it is by turning off at the socket and restarting. I have tried restarting the router too but to no avail 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Petemyall 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.