Discussion topic: My sky remote for my main box has completely broken, I am currently waiting for a replacement, but ?

This message was authored by: Samm6 · ‎04 Aug 2023

Good morning, I requested a new remote control at the weekend, as the one I have has completely stopped working! I was given a reference number (KMM63144680V20322LOKM)

I was told my request would be processed within the next 3 days! Also that someone would be in contact with me? I have not had any response or received a new remote?

please can you let me know what is happening?

Thank you.

Mrs Louisa Nelson

This message was authored by: GD1 · ‎04 Aug 2023

@Samm6 I'm afraid you're not contacting Sky custoemr services via the forum, we are customers here, we have no access to any accounts so unable to provide you with any updates.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Daniel0210 · ‎04 Aug 2023

@Samm6
It’s sometimes a bit quicker to purchase a new one from a retailer (like Argos) / main supermarket.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: My sky remote for my main box has completely broken, I am currently waiting for a replacement, but ?

My sky remote for my main box has completely broken, I am currently waiting for a replacement, but ?

All Replies

Re: My sky remote for my main box has completely broken, I am currently waiting for a replacement, b

Re: My sky remote for my main box has completely broken, I am currently waiting for a replacement, b

Was this discussion not helpful?

Search Sky Community

Start a new discussion