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Discussion topic: My sky+ box turned off yesterday evening and it won't turn back on, it keeps flashing the red and am

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This message was authored by Hibah This message was authored by: Hibah

My sky+ box turned off yesterday evening and it won't turn back on, it keeps flashing the red and am

My sky+ box turned off yesterday evening and it won't turn back on again, it keeps flashing the red and Amber light. What do I do

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This message was authored by Mark39 This message was authored by: Mark39

Re: My sky+ box turned off yesterday evening and it won't turn back on, it keeps flashing the red an

Posted by a Superuser, not a Sky employee. Find out more

Try turning off at the plug for 5 minutes or so. If the power light continues to flash after the box is restarted, I'm afraid the box has probably  failed and will need to be replaced.

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My sky+ box turned off yesterday evening and it won't turn back on, it keeps flashing the red an

Posted by a Superuser, not a Sky employee. Find out more

What you have described is usually due to a hardware failure and will most likely mean the box needs replacing

 

You can either upgrade to Sky Q or purchase a secondhand Sky+HD box

 

Appropriate Sky+HD models are listed in the link below:

See question Q28 in my Sky Plus F⋅A⋅Q
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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