Discussion topic: My sky box has not worked after a thunder storm i havre tried all normal fixes
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Message posted on 25 Aug 2025 09:48 AM
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My sky box has not worked after a thunder storm i havre tried all normal fixes
Sky box stopped working after a lightning storm I've tried all normal fixes the led light on front right comes on red for a secound then tursn green but nothing works
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Message posted on 25 Aug 2025 10:10 AM
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Re: My sky box has not worked after a thunder storm i havre tried all normal fixes
@Frodo2 If you have Sky+HD where you have posted, Sky nio longer support these boxes so your only options will be either move to Sky Q or move to Sky stream.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 25 Aug 2025 10:12 AM
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Re: My sky box has not worked after a thunder storm i havre tried all normal fixes
Have you tried the fix here: https://www.sky.com/help/articles/sky-plus-box-stuck-on-standby
I doubt it will resolve it, to be honest, but anything's worth trying. If it doesn't help, it looks as though your box has been 'fried' by the storm. If so, you'll need to speak to Sky about moving to either Sky Q or Sky Stream.
Message posted on 25 Aug 2025 01:31 PM
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Re: My sky box has not worked after a thunder storm i havre tried all normal fixes
Note that it's no longer possible to move the Viewing Card to a different Sky+ HD box acquired elsewhere.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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