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Discussion topic: My sky+HD box isn't getting a satellite signal

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This message was authored by Arifskhan This message was authored by: Arifskhan

My sky+HD box isn't getting a satellite signal

My sky+HD box isn't getting a satellite signal 

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Arifskhan
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This message was authored by Arifskhan This message was authored by: Arifskhan

Re: My sky+HD box isn't getting a satellite signal

Can you please help me 

This message was authored by Mark39 This message was authored by: Mark39

Re: My sky+HD box isn't getting a satellite signal

Posted by a Superuser, not a Sky employee. Find out more

Switch your Sky box off at the plug and check the dish connections at the back of the box. Leave the box switched off for 4 minutes. If the dish connections are secure, and the problem remains after switching on again, it looks like a fault with your dish setup.

 

Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect so you'll need to engage a local satellite engineer to take a look for you. If you're connected to a communal dish, speak to your .landlord or their managing agent.

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