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Discussion topic: My sky+HD box is connected to the broadband but it kept displaying 'box isnt getting a satellite sig

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This message was authored by Kotozie This message was authored by: Kotozie

My sky+HD box is connected to the broadband but it kept displaying 'box isnt getting a satellite sig

My sky+HD box isnt getting atellite signal

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My sky+HD box is connected to the broadband but it kept displaying 'box isnt getting a satellite

Posted by a Superuser, not a Sky employee. Find out more

@Kotozie wrote:

My sky+HD box isnt getting atellite signal


Broadband has nothing to do with your box getting a satellite signal

 

"No Satellite Signal" indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
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