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Discussion topic: My remote started beeping last night on its own and now its not working?

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This message was authored by Fay100 This message was authored by: Fay100

My remote started beeping last night on its own and now its not working?

My remote started beeping last night on its own now isn't letting me use any buttons other then volume and button to turn on thr television?

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This message was authored by oj01 This message was authored by: oj01

Re: My remote started beeping last night on its own and now its not working?

Posted by a Superuser, not a Sky employee. Find out more

@Fay100 I'm not aware that the Sky+ remote has the functionality to make sound. Do you have Sky Q? 


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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My remote started beeping last night on its own and now its not working?

Posted by a Superuser, not a Sky employee. Find out more

@oj01 wrote:

@Fay100 I'm not aware that the Sky+ remote has the functionality to make sound. Do you have Sky Q? 


It definitely does not

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by EricaK84 This message was authored by: EricaK84

Re: My remote started beeping last night on its own and now its not working?

Our remote just started beeping!!! It's so strange!!! It's not working now.

 

Did you ever figure out why it started to beep?

This message was authored by Mark39 This message was authored by: Mark39

Re: My remote started beeping last night on its own and now its not working?

Posted by a Superuser, not a Sky employee. Find out more

Sky+ remotes don't beep. Do you have Sky Q?

This message was authored by FastEddie1 This message was authored by: FastEddie1

Re: My remote started beeping last night on its own and now its not working?

My Sky+ box wouldnt come out of standby tonight and my remote has stopped working. What's going on,  some 'update' to make us move to Sky Q ???

Sports fan
This message was authored by Mark39 This message was authored by: Mark39

Re: My remote started beeping last night on its own and now its not working?

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1 wrote:

My Sky+ box wouldnt come out of standby tonight and my remote has stopped working. What's going on,  some 'update' to make us move to Sky Q ???


Nope, no update. See Sky's help here: https://www.sky.com/help/articles/sky-plus-box-stuck-on-standby

This message was authored by FastEddie1 This message was authored by: FastEddie1

Re: My remote started beeping last night on its own and now its not working?

Thanks I got the box out of standby.

 

But the channels are now wrong  ie. choosing 401 for Sky Sports 1 HD brings on 859 and vice versa !

 

Any ideas ?

Sports fan
This message was authored by caesarome This message was authored by: caesarome

Re: My remote started beeping last night on its own and now its not working?

Posted by a Superuser, not a Sky employee. Find out more

@FastEddie1 wrote:

But the channels are now wrong  ie. choosing 401 for Sky Sports 1 HD brings on 859 and vice versa !


Are you using the remote to do this or an app on your phone because if it is the app then the channels are reversed if you are using the TV Guide.

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This message was authored by FastEddie1 This message was authored by: FastEddie1

Re: My remote started beeping last night on its own and now its not working?

Yes, I'm having to use the App as my remote has also stopped working.

 

It's a very strange coincidence that the box and the remote both went at the same time...

Sports fan
This message was authored by ljonesy87 This message was authored by: ljonesy87

Re: My remote started beeping last night on its own and now its not working?

Has anyone resolved this issue?

My sky Q remote has done the same thing. 

In the middle of the night it started beeping as though the find remote button had been pressed. By the time I had got down stairs it stopped. In the morning it was not working. I had to re-pair the remote to the box. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My remote started beeping last night on its own and now its not working?

Posted by a Superuser, not a Sky employee. Find out more

@ljonesy87 wrote:

Has anyone resolved this issue?

My sky Q remote has done the same thing. 

In the middle of the night it started beeping as though the find remote button had been pressed. By the time I had got down stairs it stopped. In the morning it was not working. I had to re-pair the remote to the box. 


Try asking in the Sky Q forum, no one with Sky+ has a Sky Q remote!

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by ljonesy87 This message was authored by: ljonesy87

Re: My remote started beeping last night on its own and now its not working?

Ok thanks. I just searched on google if anyone had the same problem and the thread came up. 
I thought that being on a help forum on the sky website there may be sky engineers on here to help not just people with the old sky+ boxes. 
I think I'll just ring sky and get help from the engineers. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My remote started beeping last night on its own and now its not working?

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
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