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Discussion topic: My remote control is not working

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This message was authored by Elo123 This message was authored by: Elo123

My remote control is not working

Volume button is working but nothing else on my remote control 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My remote control is not working

Posted by a Superuser, not a Sky employee. Find out more

Have you pressed the TV button by mistake? If so press the SKY button

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Elo123
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This message was authored by Elo123 This message was authored by: Elo123

Re: My remote control is not working

Now volume not working tried  pressing 7 and 9 still nothing 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My remote control is not working

Posted by a Superuser, not a Sky employee. Find out more

Maybe reprogramme the remote control with your TVs code

 

You could try rebooting your Sky box

 

If they do not help then you might need to take the remote apart and clean the internals (See my Sky Plus FAQ gor help)

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Mark39 This message was authored by: Mark39

Re: My remote control is not working

Posted by a Superuser, not a Sky employee. Find out more

@Elo123 wrote:

Now volume not working tried  pressing 7 and 9 still nothing 


Sounds like a Sky Q remote. Is that right? You've posted in the Sky+ forum.

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