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Discussion topic: My old Sky box keeps getting technical fault and stops recording programs I try to record,

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This message was authored by ReginaldK This message was authored by: ReginaldK

My old Sky box keeps getting technical fault and stops recording programs I try to record,

Knowing my Sky box is very old and cannot remember our long I been member of Sky,

would it be possible to get Sky engineers to come to my home and and fix my sky box

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My old Sky box keeps getting technical fault and stops recording programs I try to record,

Posted by a Superuser, not a Sky employee. Find out more

Sky only send "engineers" for Sky Q an Sky Glass TV systems, you would need to contact a 3rd party to check your system

 

It might be cheaper to get a secondhand replacement box from somewhere like eBay

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My old Sky box keeps getting technical fault and stops recording programs I try to record,

Posted by a Superuser, not a Sky employee. Find out more

@ReginaldK 

As stated Sky no longer support Sky+ box issues. You will either need to

purchase a new box from somewhere like eBay 

upgrade to Sky Q or

employ a local satellite engineer to come and look at your set up

(if you have cover with Sky Protect through Domestic and General Insurance contact them). 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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