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Discussion topic: My Sky Box Is Not Working. No Satellite Signal

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This message was authored by Jason1 This message was authored by: Jason1

My Sky Box Is Not Working. No Satellite Signal

Switched On My Sky Box. No Channels On

No Satellite Signal.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My Sky Box Is Not Working. No Satellite Signal

Posted by a Superuser, not a Sky employee. Find out more

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT sky

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Jason1
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This message was authored by Jason1 This message was authored by: Jason1

Re: My Sky Box Is Not Working. No Satellite Signal

Need someone to call my phone number as I have then run out phone credit not able to contact Sky directly 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My Sky Box Is Not Working. No Satellite Signal

Posted by a Superuser, not a Sky employee. Find out more

@Jason1 wrote:

Need someone to call my phone number as I have then run out phone credit not able to contact Sky directly 


This will not happen!

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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