0

Discussion topic: My 4 digit PIN is not being accepted and I cannot get it changed.

Reply
Avatar for AK951
Level 1 icon
What's this?
This message was authored by: AK951

Message posted on ‎27 May 2026 11:00 PM

My 4 digit PIN is not being accepted and I cannot get it changed.

My 4 digit PIN code is not being recognised and I cannot get it changed.

Report post
Post 1 of 3
363 Views
0 Likes
Reply
Reply

All Replies

Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎28 May 2026 09:40 AM

Re: My 4 digit PIN is not being accepted and I cannot get it changed.

Posted by a Superuser, not a Sky employee. Find out more

Phone Sky

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
Report post
Post 2 of 3
332 Views
0 Likes
Reply
Avatar for Tommy2
Level 5 icon
What's this?
This message was authored by: Tommy2

Message posted on ‎02 Jun 2026 03:40 PM

Re: My 4 digit PIN is not being accepted and I cannot get it changed.

You should be able to reset it through settings or if you keep getting it wrong I belive it should prompt you to have it reset, also try logging in online to access your settings and account, if that doesnt work then please call Sky customer services who will be able to help.

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
Report post
Post 3 of 3
254 Views
Reply
Reply