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Discussion topic: Mr T Silvain

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This message was authored by: Trevor1956

Message posted on ‎02 Oct 2026 04:20 PM

Mr T Silvain

Sky box went off and won't come back on 

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Avatar for Trevor1956
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This message was authored by: Trevor1956

Message posted on ‎02 Oct 2026 04:26 PM

Re: Mr T Silvain

Not got an answer yet 

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎02 Oct 2026 04:31 PM

Re: Mr T Silvain

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

 

This is a forum where responses are not instant

 

Also the more information you give will aid in people coming up with suggestions

 

Explain what you mean by "not coming on". Is there power to the box? Is the LED on? if so what colour is it? etc...

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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Message posted on ‎02 Oct 2026 04:31 PM - last edited: ‎02 Oct 2026 04:31 PM

Re: Mr T Silvain

Posted by a Superuser, not a Sky employee. Find out more
@Trevor1956 wrote:

Not got an answer yet 

@Trevor1956 

Correct , because we are customers here and it sometimes takes more than 6 minutes to respond.

 

Any error message on the screen in place of a picture?


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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Message posted on ‎02 Oct 2026 04:32 PM

Re: Mr T Silvain

Posted by a Superuser, not a Sky employee. Find out more

@Trevor1956 is the power LED on the front panel illuminated? Red, amber or green?

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