Posted by a Superuser, not a Sky employee. Find out more
@Sasha100 the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
as @Mark39 said Sky dont provide engineer support for Sky + anymore, so you could either contact a local satellite engineer or ask upgrade to Sky stream which works entirely over the interent and doesnt require a sattelite dish.
Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI Sky Full Fibre 500mbps
