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Discussion topic: Modem not working

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Avatar for AnnieD5
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This message was authored by: AnnieD5

Message posted on ‎28 Aug 2025 01:50 PM

Modem not working

There was lightening yesterday which tripped an electric circuit which operated the modem. When rectified the other sockets operated but the modem did not come on. It appears dead. 

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎28 Aug 2025 01:57 PM

Re: Modem not working

Posted by a Superuser, not a Sky employee. Find out more

Just to confirm - we're talking about your Sky Broadband Hub?

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