22 Jan 2022 01:22 PM
Have started getting Mini TV Unavailable No Satellite Signal message since yesterday. Is there any outage in Whitton Greater London area? Have tried troubleshooting following online guidelines but it did not fix the issue. I do not see any obvious reason why it should not work. Any help will be much appreciated.
22 Jan 2022 01:23 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat are the Signal Strength/Qualities in the Sky Box setting?
22 Jan 2022 01:41 PM
Both are shown as empty.
22 Jan 2022 01:50 PM
Posted by a Superuser, not a Sky employee. Find out moreYou'll need to have that looked at as you have a dish/cable/box issue
06 Aug 2022 01:16 PM
I have a message - Mini TV Unavailable No Satelite Signal - when I try and watch certain channels - including channel 5 and hgtv.
any ideas?
06 Aug 2022 01:18 PM
Posted by a Superuser, not a Sky employee. Find out moreHave a look at the question posted by @Annie+UK in the posts above about your signal strengths and post back what they are.
06 Aug 2022 01:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Twinsat40 wrote:
I have a message - Mini TV Unavailable No Satelite Signal - when I try and watch certain channels - including channel 5 and hgtv.
any ideas?
Have a look at the replies to the original post, and let us know your signal strengths when you see the mini TV message.
06 Aug 2022 01:26 PM
Thank you for your help I have no signal on input 1 at all
06 Aug 2022 01:59 PM
Posted by a Superuser, not a Sky employee. Find out moreDish/Cable/Tuner issue, best call someone out to take a look if there is nothing obviously wrong with your setup
You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)
06 Aug 2022 02:00 PM
Thank you for your help
20 Jan 2023 06:49 PM
I am getting the same message, just since I turned my box off for an hour or two, to watch a film on my smart tv. I can watch any channel EXCEPT what I knew as terrestrial channels ie, BBC, ITV, 4 & 5?
20 Jan 2023 07:40 PM
Posted by a Superuser, not a Sky employee. Find out more
@KMM2109 wrote:
I am getting the same message, just since I turned my box off for an hour or two, to watch a film on my smart tv. I can watch any channel EXCEPT what I knew as terrestrial channels ie, BBC, ITV, 4 & 5?
What are your signal strengths?
20 Jan 2023 07:56 PM
full signal strength on input 1 3/4 on input 2 although as I'm sat here input to flashes off then back on?
20 Jan 2023 08:00 PM
@Mark39
can I watch on input 1 rather than input 2? No idea what they mean. But I must be on input 2 because as the signal disappears, so does the picture and the no satellite signal comes back on?
20 Jan 2023 08:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@KMM2109 wrote:
@Mark39
can I watch on input 1 rather than input 2? No idea what they mean. But I must be on input 2 because as the signal disappears, so does the picture and the no satellite signal comes back on?
You can if you put your Sky box in Single Feed Mode, but you'll lose the ability to be able to record more than programme at a time, or to record one while watching another live. The SFM setting is in the Installer Menu, which you access by keying Services,0,0,1,Select.
To get the signal on Input 2 sorted, it would be best to book an engineer who will investigate the cause.
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