▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Have you placed and perhaps cancelled, an order for Sky Q ?
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I was going to upgrade..May, thought my sky box was faulty..infact was not so...was wall socket. Had electrician sorted socket. . canceled new packed within about 5 days. Yes was ok. They installed extra fast cable regardless.
Then troubles started. Could not get catch up later could nor record . Have spoken to 3 separate sky personnel..they understood..would be sorted. Has not been done .
I have stopped payment as told to last sky personnel. His reply was I should have had a new card.. which I haven't had nor knew about. He said one would be sent. No it has not.
