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Discussion topic: Message saying viewing card not authorised

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This message was authored by: Joanne135

Message saying viewing card not authorised

Sky isn't working. The message on screen says that the viewing card is not authorised 

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This message was authored by: Annie+UK

Re: Message saying viewing card not authorised

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q for New Install
I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Jim1957

Re: Message saying viewing card not authorised

Message says viewing card not authorised 

 

This message was authored by: Daniel0210

Re: Message saying viewing card not authorised

Posted by a Superuser, not a Sky employee. Find out more

@Jim1957 

Please read the post immediately above yours.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome

Re: Message saying viewing card not authorised

Posted by a Superuser, not a Sky employee. Find out more

@Jim1957 

Have you placed and perhaps cancelled, an order for Sky Q ?

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